Shipping Policy

DèFault — Millionaires Reserved Last updated: 26 August 2026

This Shipping Policy forms part of the Terms of Sale for all orders placed through defaultwrld.com and our Shopify storefront (together, the "Store"), operated by DéFault Wrld ("we", "us", "our"). By placing an order, you agree to this Policy.

1. Where We Ship We currently ship only within Malaysia and to Singapore. We do not offer shipping to any other country at this time.

2. Shipping Rates Shipping is charged at a flat rate by destination, shown at checkout before payment: RM10 for delivery within West Malaysia (Peninsular), RM15 for delivery within East Malaysia (Sabah/Sarawak), and RM25 for delivery to Singapore. These rates apply regardless of order size unless otherwise stated at checkout.

3. Processing Time Orders are typically processed and handed to our courier within 1–3 business days of payment confirmation. Processing times may be longer during high-demand periods or limited-run releases — we will do our best to communicate any delays.

4. Estimated Delivery Times Once dispatched, estimated delivery is 1–3 business days within Malaysia and 3–5 business days to Singapore. These are estimates provided by our courier partners and are not guaranteed; actual delivery times may vary due to courier delays, customs processing (for Singapore orders), or other circumstances outside our control.

5. Tracking You will receive a tracking number by email once your order has been dispatched. Please allow up to 24 hours for tracking information to update after dispatch.

6. Risk of Loss Risk of loss and title for items purchased pass to you upon our delivery of the item to the carrier.

7. Address Accuracy You are responsible for providing a complete and accurate shipping address, including a valid contact phone number, at checkout. We are not responsible for delayed or failed delivery caused by incorrect or incomplete address information provided by you. Please contact us as soon as possible at defaultgroup1@gmail.com if you notice an error after placing your order — we will try our best to accommodate a correction before dispatch, but this cannot be guaranteed.

8. Lost or Undelivered Parcels If tracking shows your order as delivered but you have not received it, or if your parcel appears lost in transit, contact us at defaultgroup1@gmail.com within 14 days of the expected delivery date so we can investigate with the courier and, where appropriate, arrange a replacement or refund.

9. Customs & Import (Singapore Orders) Orders shipped to Singapore may be subject to import taxes, duties, or GST assessed by Singapore customs authorities. Any such charges are the responsibility of the recipient and are not included in our shipping rates.

10. Changes to This Policy We may update this Policy from time to time to reflect changes in our shipping practices, carriers, or rates. The version in effect at the time you place an order will govern that order.

11. Contact Us For any questions about this Policy, please contact us at: DéFault Wrld Email: defaultgroup1@gmail.com Store: defaultwrld.com

This document is a general-purpose policy template provided for convenience and does not constitute legal advice. We recommend having it reviewed by a qualified professional before relying on it.